Prospect Hall details
Introduction
Prospect Hall Casino remains one of the most secure and trusted, if smaller-scale casinos you may come across the online casino world since their launch in 2015. The online gaming website is powered by Betable and licensed out of the United Kingdom by the UK Gambling Commission, so players needn’t worry about security or safety at this trustworthy website.
Prospect Hall Casino has been designed to offer flexible and agreeable gaming to experiences to both mobile and online users, and its compact and well-organised lobby will appeal to most players.
This is an English language online casino and one which tries to aim its appeal to players based in the United Kingdom.
Of course, players in other countries are likely to be able to get in on the action, too, but the English language and the UK pound sterling are fixed as the main language and currency options at Prospect Hall Casino.
Customer Support
Prospect Hall Casino’s FAQ (frequently asked questions) guide is one of the most comprehensive and around. Players will find answers to virtually any questions or queries they may have via this guide, which is available just as soon as any player hits the support tab from the lobby or elsewhere in the casino site.
However, if you can’t find the answers you’re looking for (which is unlikely) or simply fancy speaking with a live representative of the casino’s customer support team, then you can do that, too. Customer support is available via live chat and e-mail. While the e-mail option is certainly nifty, players can sometimes end up waiting a few hours for a reply. If you’re in a rush, Prospect Hall’s live chat service is the way to go. The online casino offers around the clock support via this option, and the customer support team are both friendly and highly efficient at getting you the answers you need.
Games
There is actually quite the range of casino games for you to play over at Prospect Hall Casino. Online slot machine games can be found from Net Entertainment, Ash Gaming (now owned by Playtech), Play ‘n Go, and Playtech themselves. It is rare to see a casino offering both NetEnt and Playtech games under the same roof, but most players will be ecstatic at the idea. Admittedly, the range of Playtech games the casino does offer, though, are minimal compared to their Scandinavian rivals.
Games are broken down into featured, new and jackpot games, as well as slots, blackjack games, roulette, live casino games, table games, video poker and arcade games. A special section is reserved for iOS app games, too, if you fancy a run for your money on iPads and iPhones.
Major slot machine games which can be found at Prospect Hall Casino include Sweet Alchemy, Hotline, Imperial Opera, Asgardian Stones, Twin Spin Deluxe, Planet of the Apes and many more. As well as non-progressive games, the Divine Fortune, Cosmic Fortune and Innocence or Temptation progressive jackpot slots can also be played at this site.
If slots aren’t for you, why not try something a tad more traditional? The online casino offers quality blackjack, roulette and other table games. Keep an eye out for the blue tags if you are operating on a shoestring budget since these represent the low limit games in Prospect Hall’s collection. Caribbean stud poker, casino hold’em, Texas hold’em poker, baccarat and numerous variants of those games can all be played at the site, alongside a handful of live dealer casino games.
A dedicated video poker section carries All-American video poker, Deuces Wild, Deuces Wild: Double Up, Jacks or Better, Jacks or Better: Double Up, Joker Poker and Joker Wild: Double Up for any players who do not wish to take on dealers and prefer more personal draw poker gameplay.
Banking
Banking information & options are actually few and far between at Prospect Hall Casino, which is one of the rare downsides to playing at this site. The banking options players have open to them are still decent options (and some of the most popular in the online casino world), although limited. These include VISA, MasterCard, PayPal, and WorldPay. Those options can also be used to withdraw funds from the online casino. Players will experience instant deposit times and free of charge payment methods. Withdrawals should also be free of charge (save for the possibility of local charges via your bank) and withdrawal times typically range from 24-48 hours for PayPal withdrawals, and up to 5 working days for bank transfers.
Bonuses
Prospect Hall tows the line when it comes to online casino bonuses and promotions. Like most casinos, they offer a fairly considerable welcome bonus offer to all newbies. This bonus offer comes in as a cash plus spins deal, offered to all new players who decide to sign up and deposit for the very first time at Prospect Hall.
Of course, a welcome bonus offer only gets you so far and is of little use to players who have been playing at the online casino for a considerable spell. Players will want to be able to claim further offers and deals from the casino, and the casino has sorted out a few promos and bonuses to enable them to do that. Additional offers and deals and the casino include regular monthly offers, but it is their VIP club where all the real action can be had.
Prospect Hall Casino’s VIP program is amongst the most generous of all loyalty bonus programs at online casinos. Some of the benefits players can snap up when playing at this casino include dedicated VIP support, access to hospitality events and packages, faster withdrawal rates, birthday and Christmas bonuses, as well as surprise bonuses at random and enhanced cashback weekend deals. VIP players are judged on the amount of time they have been playing at the casino, the amount they have spent and how frequently they bet. Access to the VIP program is, therefore, by invite only.